I received my nutmeg and noticed there was a powdery substance all over and upon inspection after opening I discovered that some of the pods had little holes in them so I opened them up and there were these little burrowing bugs in the. I had to throw away almost have of what I bought it was upsetting considering what I paid in product and shipping. I didn’t say anything because it took so long to get the product done it was coming from overseas, but just be careful. The nutmeg I am able to use is very good so it’s a bittersweet situation.
Thank you for taking the time to share this — we're really sorry to hear about your experience. You're right that nutmeg in shell does carry an inherent risk: because the shell hides what's inside, it's genuinely difficult to detect infestation before opening.
That's no consolation when you've lost part of your order, and we completely understand the frustration. We're going to open several units from our current stock to check whether this is isolated or more widespread. We'll also be reaching out to you by email to arrange a refund or replacement for the affected product.
We appreciate your patience and your honesty. We're glad the nutmeg you could use hit the mark.
Replaced my Chinese cinnamon sticks with this, since I was using it on a daily basis. I knew it would be more mellow, so I used more of it. Next time I buy this I'm getting it in bulk, to save a bit of money in the long run.
Not only does this tea have wonderful taste, it controls my glucose levels perfectly. The customer service of this company is amazing.
Thank you so much for your wonderful feedback on your Oolong Tea order! We’re delighted you’re enjoying the taste, and even more pleased to hear it’s helping you manage your glucose levels so well. That truly means a lot to us. We also appreciate your kind words about our customer service. We take great pride in looking after every customer personally. Thank you again for your support.
what a gift to have this amazing supplement for self care!
Thank you so much for your beautiful review. We’re truly glad you see our Ginger Supplements as a gift for self-care. What makes DRUERA’s ginger unique is that it’s single-origin from Sri Lanka, grown using traditional methods, and processed in small batches without fillers or unnecessary additives — just clean, potent ginger handled with care from source to capsule. We’re honored to be part of your wellness routine.
Bought 2 one pound containers, one for me one for a friend. We both did the same thing, it was so different than what we were use too. We realized it was more like the old days. I love it and am glad it is got nothing bad for you. The only negative is it's a bit pricey. I guess health is worth it.
Not at all what I expected. Great flavor but seemed a little weak. I just leave the tea bag in to steep longer.
Thank you for your feedback! We're so glad you enjoyed the flavor of our Druera Pure Cinnamon Tea. For the best experience, we recommend steeping the tea for 5 to 10 minutes. The longer you steep it, the stronger and more robust the flavor becomes, so feel free to adjust the steeping time to your taste. Enjoy! 😊
This is the BEST Ceylon I have ever found. From aroma to taste, to safety from heavy metals, Druera hits a home run in all categories! So pleased to have found them!
We’re truly grateful for your trust and your kind words. It means a great deal to us that you noticed the aroma, the flavor, and the care we take with safety.
Our Ceylon Cinnamon Powder comes from true Ceylon cinnamon, Cinnamomum verum, grown in Sri Lanka and harvested using traditional methods. Every harvest is tested for all heavy metals, including lead, before it is released. We grind in small quantities and grind to order, so what you receive is as fresh and vibrant as possible.
Knowing that you feel confident in both the quality and safety makes all the effort worthwhile.
Thank you again for your support. We’re so pleased you found us too.
Just what I wanted in a powder! Love this product!
We’re so pleased to hear that our turmeric powder is exactly what you were looking for.
For your peace of mind, we also provide a lead test report online, so you can enjoy its quality and purity with complete confidence.
We truly appreciate your support and are glad you love the product!
The flavor and aromatics of this cinnamon is amazing. Makes everything you use it for taste even better. I highly recommend this product!
Thank you for your wonderful review! We’re delighted to hear you enjoyed the rich flavor and aroma of our cinnamon powder.
We grind in small batches and only to order, which helps preserve those natural aromatics and freshness you noticed. It’s great to know it’s elevating everything you use it for.
Thank you for the strong recommendation and for choosing Druera.
Druera is a great company! We received a 1 pound container of the Ceylon Cinnamon in less than a week. It was ground fresh to order and the aroma is very fresh indeed. We feel great about adding it to our morning organic oatmeal and feel great about knowing where it comes from. Direct from the source!
Thank you for your wonderful review and kind words.
We’re delighted you noticed the fresh aroma. We only grind to order Alba, the highest grade of Ceylon cinnamon, which constitutes less than 1% of the total harvest, making it exceptionally rare.
We truly appreciate your trust in Druera and are honored to be part of your daily oatmeal ritual.
This cinnamon tea has a very strong and pleasant flavor. I will order again for sure. Shipping was very fast as well.
Thank you for your lovely review.
We’re delighted you enjoyed the strong, pleasant flavor. Our biodegradable tea bags are designed to work like a miniature teapot, gently brewing the Alba grade Ceylon cinnamon sealed inside, so the natural aroma and flavor are fully released in every cup.
We truly appreciate your support and look forward to serving you again.
Delicious. Makes our morning coffee spectacular.
Thank you for sharing your experience! 😊
Because our Ceylon cinnamon has a naturally sweet flavor, many customers find they can reduce or even skip added sweeteners in their coffee. We’re delighted it’s made your morning coffee so special.
Это была моя первая покупка этой корицы. Я остался очень доволен продуктом. Вкус превосходный и корица очень свежая.
Спасибо за ваш отзыв! Нам очень приятно, что ваша первая покупка Ceylon Cinnamon Powder оставила такое положительное впечатление. Мы рады, что вы оценили превосходный вкус и свежесть нашей корицы. Мы будем рады снова быть вам полезными и обслуживать вас снова.
Perfect
Thank you for your wonderful review! We hope you’re enjoying our Ceylon Cinnamon Powder in Germany.
Your support means a lot to us, and we’d be delighted to have you as an ambassador for our authentic Ceylon cinnamon in Germany.
I just received the Ceylon Cinnamon & Wild Honey and used it with the Ceylon Cinnamon Tea Bags. Excellent combo
We’re happy to hear that you’re enjoying the raw, unheated wild honey—naturally preserving its enzymes, aroma, and nutrients—paired with our Ceylon cinnamon in your tea. It’s a simple combination, but truly special.
We also recommed that you try our Cinnamon and honey as a natural face mask, and would love to hear your reviews.
The product is fresh.
And promptly shiped
Thank you for the 5-star review! We’re delighted to hear you noticed the freshness of our Ceylon Cinnamon Powder and that your order arrived promptly.
We’re the only company that grinds Alba-grade Ceylon cinnamon on the day your order is placed, which is exactly why the flavor is so fresh and aromatic. We truly appreciate your support and your feedback.