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We ship worldwide through FedEx, UPS or DHL within days of harvest pure and straight from Ceylon. We deliver worldwide within 7 working days.

 
Please check the shipping rate to your country by adding a product to your shopping cart and selecting the country. The online tracking information will be emailed to you within two working days of placing an order.

 

The shipment will be delivered to your doorstep within 3 - 7 working days if not held by customs at your end. By placing an order with Dru Era you acknowledge that you have read and agreed with our store shipping & returns policies which are listed below.

 

We can ship your order to the countries specified on our shopping cart. Remember that you are responsible for any taxes, duties, or customs fees charged by your local government at your end.

 

International customers are responsible for all local import fees and duties associated with your order. Check with local authorities concerning any applicable taxes, duties, and / or customs delays before placing your order. We are not responsible for any of these fees or delays.

 

Some countries place restrictions on certain imports, and some of these imports are banned altogether. Please check with your local authorities before placing an order. While we can refund the merchandise cost if an item is returned to us due to import restrictions, we cannot refund the shipping and handling charges. In some cases, customs officials will confiscate the restricted items, in which can we cannot refund the merchandise or the shipping and handling costs.

 

If the courier company is unable to deliver the order to you as no one is available to sign and accept the package, we will contact you via email to obtain an alternate delivery address. However if we do not receive a response within 3 days the courier company may hold the package at their closest branch for collection by you. However if you delay to contact the local courier company and collect the package the package may be returned to us or destroyed. Please note that no refund will be granted in this instance.